What our customers and clients say about us:
Customer Service
-
Just like a light house our customer service team is a beacon of aid available to you Monday through Friday, 7 A.M. — 7 P.M. CST at 1-800-587-1541. You can also contact us via live chat or email. And our online store is open for business 24/7. Lands' End customer service has consistently been awarded for excellence. Most recently in 2021, Newsweek ranked Lands' End #1 in customer service among online clothing retailers.
-
FACTS ABOUT LANDS' END
We started out as a sailing supply company in Chicago in 1963.
We embroider more than 5 million logos every year
We have 5,000 employees, mostly located in the US.
Our distribution center has one of the largest embroidery floors in North America, with more than 7 miles of conveyor belts.
We supply uniforms & customized clothing to some of the world's biggest brands with tens of thousands of employees
We are a global company based in Dodgeville, WI, with distribution centers in the UK and Germany.
-
Need Help?
Our customer service team can answer questions and address concerns on a wide range of topics, including:
- —Orders
- —Customization
- —Returns
- —Shipping
You can also visit our online Help Center at any time for assistance with quick questions.
Learn More