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What our customers and clients say about us:


Customer Service

  • A lighthouse behind a field.

    Just like a light house our customer service team is a beacon of aid available to you Monday through Friday, 7 A.M. — 7 P.M. CST at 1-800-587-1541. You can also contact us via live chat or email. And our online store is open for business 24/7. Lands' End customer service has consistently been awarded for excellence. Most recently in 2021, Newsweek ranked Lands' End #1 in customer service among online clothing retailers.

  • FACTS ABOUT LANDS' END

    Sailing icon

    We started out as a sailing supply company in Chicago in 1963.

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    We embroider more than 5 million logos every year

    People icon

    We have 5,000 employees, mostly located in the US.

    Distribution icon

    Our distribution center has one of the largest embroidery floors in North America, with more than 7 miles of conveyor belts.

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    We supply uniforms & customized clothing to some of the world's biggest brands with tens of thousands of employees

    Globe icon

    We are a global company based in Dodgeville, WI, with distribution centers in the UK and Germany.

  • Need Help?

    Our customer service team can answer questions and address concerns on a wide range of topics, including:

    • —Orders
    • —Customization
    • —Returns
    • —Shipping

    You can also visit our online Help Center at any time for assistance with quick questions.

    Learn More

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